Welcome to the Technology Ticket System

--> Check out our new connection test -> Click here

This ticket system is only for NBISD employees. Please open a ticket if you are needing technical assistance and a technology member will contact you.

Help Desk Phone Number: 830-643-5789

Hours of Operation: Monday-Friday 8:00 AM - 4:30 PM

Technology Services is located at 1040 N Walnut New Braunfels TX, 78130

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Featured Knowledge Base Articles

Printers

How do I install a printer or copier?

Choose your OS.macOSWindows

How do I setup my copier code, so I can print?

Choose your OS.macOS and Video How toWindows

How do I order a printer?

NBISD Printer Model Standard Black and White: HP Laserjet Pro M402DN HP LaserJet Pro M254 HP LaserJet Pro M501 HP LaserJet Enterprise M604 HP ...

Where can I find list of printers or check status of my printer?

Click on the following link http://nb-print/printers/*Note the page is not in alphabetical order.

Printing to Ricoh from Mac

Click on this link

WiFi/Network/Internet

No internet connection. What happened?

This could be a couple of things, but first check and make sure the blue Ethernet cord is plugged in. Next try unplugging and plugging back in (from ...

Website blocked?

First check and see what group you are in. Make sure you are in the proper group. If you are not in the proper group (staff/student) click the login ...

My internet is slow?

Check your internet connection by going here Connection Test

I need website blocked.

Please open a ticket and provide as much detail as possible as why you need the website blocked and please provide the website URL also.

How do I check if a website is really blocked/unblocked?

To check if a website is being blocked/unblocked click on the following link.*Note that this service only works inside the district network. ...

Other Resources

Network Status

Welcome to the Technology Ticket System

Featured Knowledge Base Articles

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