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Apple TV Frozen/Screen Mirroring not working!
We understand that some users have experienced difficulties with freezing or screen mirroring when using Apple TV. We want to assure you that Apple is aware of the matter and is working diligently to address it. While a solution is being developed, we kindly suggest restarting your Apple TV to see if this resolves the issue. We have included instructions below on how to restart your device, and if you require further assistance, please do not hesitate to contact us. We appreciate your patience and apologize for any inconvenience this may have caused.
Instructions on How to Restart Apple TV can be found here https://support.apple.com/guide/tv/restart-apple-tv-atvbb8553426/tvos
Help Desk Phone Number: 830 643 5789 - Hours of Operation: Monday-Friday 7:30 AM - 4:30 PM - If there is no answer please leave a voicemail with a contact number - Technology Services is located at 1040 N Walnut New Braunfels TX, 78130