Welcome to the Technology Ticket System

All networks and systems are active and working.

Help Desk Phone Number: 830 643 5789

Hours of Operation: Monday-Friday, 7:30 AM - 4:30 PM. If there is no response, please leave a voicemail with your contact number.

Technology Services is located at 1040 N Walnut, New Braunfels, TX, 78130.

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We provide archives and history of all your current and past support requests complete with responses.

Featured Knowledge Base Articles

Phones

I need help with my phone voice mail?

Voice Mail Instructions Problem Solution New employee or room change whose voicemail is not set up Step 1: Dial 6999/voicemail button ...

Dialing out instructions

Dialing out instructions: 830 area code dial: 9 + area code + number (if it fails add a 1 in front of area code) outside of 830 area code dial: 9 + 1 ...

Printers

How do I install a printer or copier?

Choose your OS.macOSWindows If you're prompted, enter your computer login username and password.

How to use the Ricoh Copier/Printer PaperCut?

At the copier please log in using your employee ID number with no leading zeros. or You can log in using your computer login username and password. ...

How do I print from my iPad?

If you're prompted, enter your computer login username and password.

How do I print from Chromebook?

Set up printing on your Chromebook Step 1How to print Press Ctrl + P. Select a printer with the PaperCut icon next to it, then click Print.

Mobility Print Server

http://nb-print:9163/setup

Other Resources

Internet Speed Test

Welcome to the Technology Ticket System

Featured Knowledge Base Articles

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