Frequently Asked Question
I need help with my phone voice mail?
Last Updated 4 years ago
Voice Mail Instructions
Problem | Solution |
New employee or room change whose voicemail is not set up | Step 1: Dial 6999/voicemail button (whichever you have) Step 2: Security code is 0000 Step 3: Follow verbal commands ** Always dial 6999/voicemail button to access messages |
Accessing voicemail from other district phones | Step 1: Dial 6999 Step 2: Punch #9 and the extension you are retrieving messages from
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Checking voicemail from a non-district phone | Step 1: Dial 830-627-6999 Step 2: Punch #9 and the extension you are retrieving messages from. (Refer to example above) Step 3: Enter security code |
Security code which does not work | Step 1: Place a work order in helpdesk.nbisd.org with all required information Step 2: Once reset, you will receive an email confirmation. |