Frequently Asked Question

Action Item Required for WiFi Connection
Last Updated a year ago

New Feature and Action Item - Every device has a "WiFi Address" and it is this address that we use to determine if a device is district owned and can be allowed on the TEC21 network. iOS 14 has a new feature called PRIVATE ADDRESS Apple has defaulted this setting new feature to ON after the update. Since PRIVATE ADDRESS will be on, the device will not connect to TEC21. So once you update, you will have to correct this in order to join TEC21.
It's a one time, easy fix, but once updated, you will need to go into your TEC21 WiFi settings and toggle PRIVATE SETTINGS OFF. See below for step by step photos.



Find TEC21:


Private Address needs to be toggled off:


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